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Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience


Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)

Tags : customer experience, customer experience management, company service
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Published:  Mar 25, 2011
Length:  12
Type:  White Paper