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Interactive Guide to the Multi-Channel Customer Experience


In this interactive guide, you’ll see what you can do today to give your contact center agents both visibility and context into the online experience. It includes video testimonials of real-world success and ends with a brief video demonstration of how Tealeaf can benefit your contact center.

Tags : customer experience gap, customer service center, tealeaf, contact center, visibility, online experience, online channel, customer service optimization
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Published:  Apr 14, 2011
Length:  14
Type:  White Paper