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IBM to save nearly US$5 million annually with software license management initiative

IBM Corporation

Their ability to deliver services is highly dependent upon their capability to operate with highly reliable and efficient IT operations. The changes described in this case study will help to assure they will be able to achieve that goal.

Tags : ibm, service management, tivoli, automation, it asset management, service request management, infrastructure, itil
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Published:  Jun 28, 2011
Length:  2
Type:  Case Study