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Shel Israel Shares: How Customer Insights Drive Your Business


Customer feedback is a 24/7 focus group, with insights to transform businesses. But when it comes to gathering and acting on customer insights, most companies are unsure where to start. In this free webinar, learn how to use social to collect customer insights, and how to build these insights into every part of your organization – marketing, R&D, product management, customer service, merchandising brand… you name it.

Watch this free webinar to learn:

  • What customer intelligence is, and how it can transform your business
  • How to structure your organization to gather and act on customer insights
  • Real world success stories from brand case studies
  • Forward-thinking strategies from social marketing thought leader, Shel Israel

Tags : bazaarvoice, customer intelligence, customer insights, customer centricity, shel israel, customer feedback, thought leader, customer experience/engagement
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Published:  Jul 12, 2011
Type:  Webinar