RSS feed Get our RSS feed

News by Topic

Raise Your Voice to the Cloud

By: AT&T

Cloud services not only transform how you deliver voice services, they transform what you can do with voice.  You can have the time savings and easier management benefits of a hosted voice solution, with the agility of cloud as you roll out advanced communication and collaboration capabilities to:

  • Pick up a voice mail on your notebook or an email on your smartphone
  • Route calls to multiple fixed and mobile devices using a single phone number
  • Switch easily between calls, instant messages, email or web conferences
  • Merge intelligent call routing with customer relationship management (CRM) apps to match the right call center agent with the problem at hand
  • View presence information to locate and communicate with key decision makers quickly                             

Tags : cloud services, cloud computing, hosted voice solution, voice services, at&t, att, at+t, crm
 Email this page
Published:  Nov 07, 2011
Length:  2
Type:  White Paper