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The Future of Mail is Social: People don't do business with companies, they do business with people

By: IBM
IBM

It's a fact that social collaboration tools have become more available and are deployed to more employees. Companies and individuals are looking for these collaboration tools to alleviate the growing complaints and irritation of traditional enterprise communication tools - particularly email. We believe there is a future where email converges with social tools and grows into an innovative hybrid productivity tool to help support the new collaborative enterprise.

View this webinar to hear how companies are viewing email in the context of collaboration and social business and how they see the future of email evolving into a social business tool.

Speakers:

  • Michael Fauscette, Group Vice President, Software Business Solutions
  • Jacques Pavlenyi, Market Segment Manager - IBM Collaboration Solutions

Tags : customer experience/engagement, email marketing services/software, social media marketing
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Published:  May 14, 2012
Type:  Webinar