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ITC Infotech India Ltd Helps Airline Cut Service Development Time by More Than 50%

Oracle Corp.

As an Oracle Platinum Partner, ITC Infotech makes extensive use of Oracle technology and applications to deliver customer solutions. Most recently, the company used Oracle SOA Suite 11g to integrate the business systems of a major European airline. This provided the airline with a new business platform to push customized offers and services to its passengers, including offering seat upgrades to frequent flyers. As a result, the airline reported improved customer satisfaction and reduced financial liability. In addition, the composite applications developed around the platform helped the airline enhance customer loyalty and earn ancillary revenues.

Tags : case study, soa, service-oriented architecture, itc infotech, disparate systems
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Published:  Sep 07, 2012
Type:  Free Offer