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Become a Social CMO: CMOs Must Experience Social Networking to Lead the Brand Experience


CMOs indicate that, in the age of the customer, collaboration and influence through social networking will have the biggest impact on their organizations in the next three to five years. However, only 16% of CMOs think that it's necessary to become proficient at social media themselves to be successful leaders. Forrester believes that CMOs who personally participate in social media will be better at leading the new brand experience, and leading a new generation of cross-functional marketing organizations.

Tags : brand experience, social marketing, social networking, social media, digital branding
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Published:  Oct 01, 2012
Length:  5
Type:  White Paper