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Excelling at Mobile Customer Service

Interactive Intelligence

Smartphones and mobile apps have provided newfound freedom and convenience to consumers, yet businesses still struggle in determining how best to use these new tools to their advantage. Read how your business can gain that advantage by delivering the type of mobile experience users have come to expect, from Michael Finneran of dBrn Associates and Brad Herrington of Interactive Intelligence.

Tags : mobile customer service, customer service, mobile experience, mobile apps, customer experience/engagement
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Published:  Oct 10, 2012
Length:  8
Type:  White Paper