RSS feed Get our RSS feed

News by Topic

How 'Complete Commerce' Improves Customer Interactions

By: Oracle

Today's customers are more information-enabled and mobile than ever before. They may begin the buying process in a retail store and complete it from the comfort of their home, expecting their journey to be personalized, relevant and consistent across all touch points.

This white paper explains how 'Complete Commerce' helps you to:
  • Gain a comprehensive view of your customers
  • Connect every customer interaction across all channels and personalize the customer journey
  • Assist your customers at the point of need and deliver the right answers
  • Recognize, personalize and reward high-value customers

Tags : oracle, marketing, customer relations, customer satisfaction, e-commerce, crm solutions/software, customer experience/engagement, market research
 Email this page
Published:  Apr 13, 2012
Length:  11
Type:  White Paper