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Social Media Analytics: How to dramatically improve the capabilities within your organization

By: IBM
IBM

Erik Qualman of Socialnomics offers a four-phase strategy to help organizations deliver greater insight and value from their efforts in social media.

Tags : analytics, social media, best practices, crm, marketing, interactive marketing, web analytics, customer experience/engagement
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Published:  Jan 18, 2013
Length:  12
Type:  White Paper