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Improving Your Customer Strategy with Workforce Optimization

Interactive Intelligence

Improve your customer strategy with workforce optimization by reading this white paper -- learn through 10 key questions in which you can find all the answers you need on improving your customer strategy.

  • What is workforce optimization suite and what does it do?
  • What business benefits can be achieved through a workforce optimization solution?
  • What are some of the latest innovations in the area of speech analytics?

Tags : improving customer strategy, interactive intelligence, optimization, 10 key questions, benefits, customer strategy, crm & customer care
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Published:  Feb 27, 2013
Length:  12
Type:  White Paper