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The Future of IT: From Chaos to Service Automation

ServiceNow

The headache of IT has always been the infrastructure, with IT spending so much time focusing on infrastructure that there’s been little time for services or innovation.
Three IT transformations can help IT get its own house in order to become the proactive partner of the business. By applying these concepts, IT departments at major enterprises are changing the way they engage with their business peers.

  • The Future of IT and How to Get There
  • The Grander Context
  • The ServiceNow Take on the Changing World of IT

Tags : servicenow, enterprise it, service automation, applications, service consolidation, standardization globalization, consumerized service experience, customer retention
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Published:  Nov 22, 2013
Length:  8
Type:  White Paper