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5 Steps to Transform Your Marketing Department into Customer Experience Excellence Using VOC


Download this white paper to discover five steps transform your marketing organization into a center of customer experience excellence. Learn how to master the art and science of understanding consumers' needs and wants, and rapidly traansform this knowledge into market-leading products and services.

Tags : clarabridge, optimizing customer experience, voice of the customer, customer engagement, data source, voc program, customer behaviors, operationalize voc
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Published:  Dec 03, 2013
Length:  12
Type:  White Paper