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CRM's Dirty Little Secret: How to Avoid CRM Sticker Shock


When making a CRM decision, it is important to ensure your deployment will not be hit with hidden fees or other extra costs that reduce the return on investment. This study reveals the total cost of ownership (TCO) among the three leading midmarket CRM solutions.

Tags : crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing
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Published:  Jan 27, 2014
Length:  13
Type:  White Paper