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How an Innovative Pain Management Program Boosted Patient Satisfaction 68%

GetWellNetwork, Inc.

Effectively assessing and managing pain levels can enhance a patient’s overall perception of their care – and improve how hospitals are measured on patient satisfaction. Read how a hospital significant increased patient satisfaction scores after implementing an interactive patient care system that:

  • Actively engages patients and their families in the management of pain via the bedside TV
  • Helps nurses prioritize which patients to follow up with based on their pain rating 
  • Streamlines nursing workflow by seamlessly integrating with the EMR, nursing notification and pharmacy dispensing systems

Tags : hcahps, pain management, pain control, integration, patient satisfaction, emr, outcomes, press ganey
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Published:  Feb 22, 2014
Length:  2
Type:  Case Study