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The IT Managerís Guide to Deploying Social Business Software

By: Jive

Different types of businesses will have different use cases for Social Business. In this whitepaper, we cover four different use cases at four very different types of businesses. But in each instance, the company's IT staff followed some key rules to minimize chances of failure and make it easier to convince employees and managers alike to dive into an enterprise social environment.

Tags : reachmail, customer relationships, engagement, customer support, best practices, crm & customer care
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Published:  Apr 10, 2014
Length:  8
Type:  White Paper