RSS feed Get our RSS feed

News by Topic

Enterprise Social Collaboration: Driving Customer Experience Excellence through Teamwork

By: Jive

This report, by Aberdeen, both observes the way enterprise social collaboration (ESC) tools help companies empower their agents through connectivity and drive results and studies best practices in highly successful enterprise social collaboration program implementation.

Tags : reachmail, enterprise social collaboration, customer service, connectivity, results, best practices, crm & customer care, traditional marketing
 Email this page
Published:  Apr 10, 2014
Length:  8
Type:  White Paper