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Moving Beyond the Costs and Risks of IT Friction

BMC Software

In a first-of-its-kind study, IDC has docu­mented the costs of business risks cre­ated when business and IT teams fail to communicate effectively. Hear how enterprises are addressing the friction associated with IT needs and the gaps and opportunities that exist between business needs and IT service delivery models.

Tags : costs and risks, communication, enterprises, it service delivery models
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Published:  Oct 23, 2014
Length:  16
Type:  White Paper