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Management Cloud; IT’s Key to the New Front Office

CA Technologies

In the past, Enterprise IT managed the back office…the data center…the systems that kept the business running. Today, there is a mandate for IT to adopt a new role—one that speaks a common language with the business. This new IT mans the storefront, interacts directly with customers and thinks beyond uptime metrics to give equal consideration to cost, spend, quality and consumption.

Tags : enterprise it, metrics, cost, quality and consumption, front office
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Published:  Jan 14, 2015
Length:  15
Type:  White Paper