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What Customers Want and How Your Contact Center Can Deliver

Corvisa LLC

Todayís call centers must be all things to all people. Despite this, most customers agree on what they do and donít want from their service experience. This whitepaper presents new study findings on current consumer hot buttons, identifies whatís still broken when it comes to customer service, and highlights the industries and businesses that know how to get it right.

Tags : customer interaction, contact center, customer service, customer satisfaction
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Published:  Feb 13, 2015
Length:  10
Type:  White Paper