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Hunde Sind Treu. Kunden Nicht.

By: Oracle
Oracle

Customer-service leaders have a key role to play in defining the brand. However, to deliver on that role, they need to recognize the importance of creativity in what they do: customer service requires design.

This report will show you smarter ways to persuade your customers to keep spending with you.

Read the report now and discover:

  • Why customer stickiness is a good alternative to loyalty
  • How you can influence consumer behavior
  • Four tools for designing great customer service

 

Tags : customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior, persuade customers, crm solutions/software, customer experience/engagement
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Published:  Jun 19, 2015
Length:  21
Type:  White Paper