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Creating the Customer Experience


The future of Retail is being driven by the evolving customer experience. In order to succeed, retailers must anticipate and address customer wants and needs. Transformation pays off: companies that manage their customer experiences effectively are seeing measurable gains in operational performance and financial results.

Tags : sap, customer experience, retail, finance, crm & customer care
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Published:  Jan 15, 2016
Length:  12
Type:  White Paper