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Creating the Customer Experience

By: SAP
SAP

The future of Retail is being driven by the evolving customer experience. In order to succeed, retailers must anticipate and address customer wants and needs. Transformation pays off: companies that manage their customer experiences effectively are seeing measurable gains in operational performance and financial results.

Tags : sap, customer experience, retail, finance, crm & customer care
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Published:  Jan 15, 2016
Length:  12
Type:  White Paper