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Intelligent & Proactive Customer Care Outlook 2015

By: IBM
IBM

Read this report to gain more insights from the Telecoms.com Intelligence survey, and learn why telecommunications operators need analytics to understand their customers—and maintain their loyalty.

Tags : ibm. telecom, data, analytics, customer management, customer loyalty, crm & customer care
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Published:  Feb 02, 2016
Length:  8
Type:  White Paper