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Ovum Decision Matrix: Selecting a Customer Analytics Solution for Telcos, 2015-16

By: IBM
IBM

Ovum has produced this Ovum Decision Matrix to identify how the leading customer analytics vendors stack up against each other in terms of their technology, execution of strategy, and market impact.

Tags : ibm, ovum, ovum decision matrix, customer analytics solution, telcos, telecom, customer experience/engagement
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Published:  Apr 14, 2016
Length:  19
Type:  White Paper