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2016 Digital Channel Threat Report

By: SAS
SAS

Financial institutions (FIs) must support the channels and services that consumers demand in order to remain competitive with each other and with disruptive competitors. To that end, supporting account opening, delivering new transactional features, and facilitating payments through digital channels have become table stakes. Unfortunately, the speed and convenience that these capabilities afford is a benefit to consumers and fraudsters alike. To successfully prevent fraud while retaining the benefits of offering digital financial services, FIs must understand how fraudsters are exploiting these capabilities and fight fraud with customer experience in mind.

Tags : finance, best practices, digital channels, demand, financial services, fraud, customer experience
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Published:  Aug 03, 2016
Length:  36
Type:  White Paper