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Effective Mobile Engagement Report 2016

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This report examines customer engagement with organisations via mobile devices.

Read this paper now to answer the following questions:  

  • How often, and in what ways, are mobile devices used to communicate with consumer-facing organizations?
  • Does the quality of the mobile experience impact purchase intent?
  • Where are customer experiences falling short of expectations
  • What impact does the Internet of Things (IoT) have on communications?
Download this paper now to find out more. 

Tags : mobile, mobility, mobile engagement, customer engagement, customer experience, crm solutions/software, customer experience/engagement
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Published:  Oct 06, 2016
Length:  22
Type:  White Paper