RSS feed Get our RSS feed

News by Topic

THE DIGITALLY DEMANDING CONSUMER

By: KIBO
KIBO

Today’s consumers are more demanding than ever before, forcing retailers and branded manufacturers to merge online and offline shopping channels into a seamless whole.

Download this report to learn:

  • The characteristics of today’s consumers that retailers need to understand and respond to in order to be successful in today’s omnichannel world
  • The reasons behind consumers’ rising expectations and ebbing loyalty
  • The technology needed to deliver the seamless purchasing experience shoppers expect

Tags : customer experience, customer relationship, online shopping, ecommerce, crm solutions/software, customer experience/engagement, e-commerce solutions
 Email this page
Published:  Nov 10, 2016
Length:  14
Type:  White Paper