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Innovation Insight for Collective Intelligence Benchmarking


Collective Intelligence Benchmarking (CIB) is a new, efficient approach that extracts insights from massive data sets to provide an understanding of end-user experience. This report from Gartner highlights cloud and network monitoring solutions that apply CIB techniques, enabling IT teams to quickly identify performance issues and ultimately "hold cloud- and SaaS-based providers accountable for below-par service delivery."

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Published:  Nov 17, 2016
Type:  White Paper