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Delivering a Digital Customer Experience for Today’s Mobile Consumer

By: Mitel

With this digital customer experience shifting from a "nice to have" offering to an essential service, any business that interacts with its customers must have the right technology to deliver a consistent experience across all media, as well as a concrete strategy for this broadened scope of service.

Check out our new white paper for an overview of the digital expectations and habits of today's digital consumer, as well as practical next steps for transforming customer experience from dated to digital.

Tags : customer experience, sms, email, web chat, social media, mobile
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Published:  Dec 19, 2016
Length:  11
Type:  White Paper