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Transforming Yesterday’s Call Center into Tomorrow’s Engagement Center


Health systems must capitalize on every patient and consumer interaction—from fielding the first inquiry to actively supporting proactive health, ongoing care, and recovery—to achieve a “trusted provider” status in the eyes of consumers and patients. Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands.

Download your free copy of this eBook to learn why sophisticated health systems are transforming yesterday’s call center into tomorrow’s engagement center.

Tags : patient engagement, call center, improved care continum
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Published:  Apr 03, 2017
Length:  21
Type:  White Paper