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Boosting Revenues with a Better Telecom Customer Experience

By: Intel

Customers today expect a consistent, seamless experience no matter what devices, channels, and telecommunications services they are using. To retain the existing customer base and reduce churn, CSPs are focused on delivering a compelling, personalized, and consistent customer experience across multiple touch points and channels.

Read on to find out how Cloudera helps communications service providers capitalize on big data to deliver a 360-degree view of customers and improve customer experiences.

Tags : customer experience, service provider, csps, customer experience management
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Published:  May 02, 2017
Length:  4
Type:  White Paper