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The Playbook to Activating Customer Engagement


7 plays you need to make to take your customer engagement strategy to the next level. Get ready to score big.

Creating an effective omni-channel customer experience is more important than ever before.
  • 89% of companies expect to compete on customer experience
  • 60% of customers want better access to web support
  • 67% of contact centers are investing in live chat
Offering an outstanding customer service experience doesn’t have to be a challenge. But it is both an art and a science, and we’re here to give you the answers you need.

Tags : boldchat, logmein, customer service, customer engagement, customer experience, customer experience/engagement, social media marketing
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Published:  May 25, 2017
Length:  5
Type:  White Paper