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The Roadmap to a Better Mobile Customer Experience

LogMeIn

The guide you need to help you turn browsers into buyers and drive repeat business.

Donít treat mobile as an afterthought:Make mobile a key part of your customer service experience.
  • 44% of customers use their mobile device to buy products
  • 9 IN 10 mobile shoppers say they want the option of connecting with a live agent during their mobile experience
  • MORE THAN 50% of your customers research products on a mobile device
Are you mobile enough for your customers?

Nearly 2/3 of your customers are reaching out for support through mobile websites. Give them a mobile experience that will keep them coming back for more.

Tags : boldchat, logmein, mobile customer experience, mobile customers, customer service, social media, customer experience/engagement, e-commerce solutions
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Published:  May 25, 2017
Length:  1
Type:  White Paper