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2017 Digital Trends

By: Adobe

This digital trends report shows that this era of experience is definitely here, but it also highlights some key challenges for businesses making the change. For example, the respondents overwhelmingly claim that customer experience is their most exciting opportunity. Many of them are investing in content and design, looking to create those experiences that will feel personal, compelling and memorable.

Tags : customer experience, insights, shared service value, consolidated services, global services division, organization optimization, social analytics, accounts receivable
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Published:  Aug 02, 2017
Length:  37
Type:  White Paper