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Taking Your Contact Center Global

8x8 Inc.

In our increasingly global economy, itís no surprise that more and more businesses are taking their contact centers global. This trend may be driven by several factors including entry into new markets and the consequent need to support customers and prospects in multiple regions or an acquisition that suddenly opens new geographies for business.  This paper explores how a cloud contact center solution can help address key challenges of deploying a global contact center.

Tags : contact center, global economy, customer support, cloud offerings, 8x8
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Published:  Aug 15, 2017
Length:  8
Type:  White Paper