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Evergreen Storage Is Changing Customer Experience Expectations in Enterprise Storage

Pure Storage

This whitepaper looks into how managing technology refreshes is not a popular task among enterprise storage administrators, although it is a necessary task for successful businesses. As a business evolves, managing more data and  adding new applications in the process, enterprise storage infrastructure inevitably needs to grow in performance and capacity. Enterprise storage solutions have traditionally imposed limitations in terms of their ability to easily accommodate technology refreshes that keep infrastructure current and operating reliably and most cost effectively. In 2015, Pure Storage introduced a new technology refresh model that has driven strong change in the enterprise storage industry by addressing the major pain points of legacy models and provided overall a much more cost-effective life-cycle management approach. In conjunction with other aspects of Pure Storage's enterprise storage product and services offerings, the company's "Evergreen Storage" technology refresh model has contributed to this all-flash array (AFA) vendor's ability to maintain an extremely positive customer experience as measured by the industry-standard  Net Promoter Score (NPS)

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Published:  Mar 15, 2018
Length:  9
Type:  White Paper