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Now On Now: How ITOM and ITSM made our IT operations service-aware


Discover the lessons ServiceNow learned on their journey to building a business service–centric Services Reliability Team. Leveraging the combined power of ITSM & ITOM, they now deliver high performance & high-availability business services to all employees while proactively eliminating service outages.

Tags : itom, itsm, operations, business, servicenow
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Published:  Oct 22, 2018
Length:  12
Type:  White Paper