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Predictive IT: How Leading Organizations use AI to Deliver Exceptional Customer Experiences

By: Splunk

From protecting customer experience to preserving lines of revenue, IT operations teams face increasingly complex responsibilities and are responsible for preventing outages that could harm the organization. As a Splunk customer, your machine data platform empowers you to utilize machine learning to reduce MTTR. Discover how six companies utilize machine learning and AI  to predict outages, protect business revenue and deliver exceptional customer experiences.

Download the e-book to learn how:

  • Micron Technology reduced number of IT incidents by more than 50%
  • Econocom provides better customer service by centralizing once-siloed analytics, improving SLA performance and significantly reducing the number of events
  • TransUnion combines machine data from multiple applications to create an end-to-end transaction flow

Tags : predictive it, predictive it tools, predictive analytics for it, big data and predictive analytics
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Published:  Nov 29, 2018
Length:  9
Type:  White Paper