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How Italy’s largest service provider leverages security to drive digitalization and raise revenues

Cisco Umbrella EMEA

Organization: Telecom Italia (TIM)
Headquarters: Milan, Italy
Users: 600,000

Objective: As Italy’s businesses grew increasingly vulnerable to
the threat of ransomware, data breaches, and other malicious malware attacks, service provider TIM sought an innovative solution to effectively and efficiently protect the network and data of its business users.

Solution: Cisco Umbrella for Service Providers (SPs)


• Rolled out TIM Safe Web to more than 600,000
customers, with less than 1 in 10,000 customers opting out of the service

• Provided TIM with a unique competitive differentiator

• Created an incremental revenue stream for TIM

Download this case study to learn in more depth how Telecom Italia (TIM) benefited from Cisco Umbrella for Service Providers (SPs)

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Published:  Feb 06, 2019
Length:  14
Type:  Case Study