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The Importance of Personalizing Your Retail Customer Service

Kustomer

To succeed in this new era of customer service, retailers must figure out how to personalize the way they connect with customers. Find out why personalizing your support strategy is crucial for your business — and how to do it. In this webinar, you’ll learn:

-Why customers value personalization & why it’s imperative for success

-Challenges associated with delivering personalized customer service

-The 3 tenets of achieving personalized customer service

-How Kustomer has helped wedding dress retailer Anomalie deliver personalized service to their customers

Tags : “customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”
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Published:  Sep 13, 2019
Type:  Webinar