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30% increase in adoption of portal with enhanced user experience for an USA based auto major

Larsen & Toubro Infotech(LTI)

US based automobile had multiple ServiceNow instances across multiple companies along with non-standardization of tools and processes. LTI helped in implementing end to end ServiceNow modules including ITSM, ITOM: Orchestration + Event Management thereby achieving high scalability in integrated processes across globe.


Benefits

  1. 30% increase in adoption of portal with enhanced user experience
  2. Faster decision making with performance analytics

Tags : application management, artificial intelligence, b2b technology, cloud applications, cloud architect
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Published:  Sep 17, 2019
Length:  2
Type:  Case Study