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Implemented hybrid process governance which helped reduce TCO by 25% for USA based manufacture

Larsen & Toubro Infotech(LTI)

US based automobile had no asset management and CMDB discovery which lead to longer procurement lifecycles. LTI implemented end to end ServiceNow and operational support using global delivery model. Also helped in optimising integrations after reviewing license consumptions which then helped in reducing the process implementation to mere 2.5 months


  1. Hybrid process governance helped reduction in TCO by 25%
  2. Reduction in number of licenses by 20% using integration with SharePoint

Tags : application management, artificial intelligence, b2b technology, cloud applications, cloud architect
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Published:  Sep 17, 2019
Length:  2
Type:  Case Study