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20% faster resolution through Event Management for an US based Media & Entertainment giant

Larsen & Toubro Infotech(LTI)

US based Media & Entertainment giant had challenges in multiple integration of 3rd party tools. LTI helped in implementing end to end ServiceNow modules and integration of multiple 3rd party tools like Verizon, Sharepoint, Table API etc which thereby provided higher adoption of portal with enhanced user experience.


  1. 20% faster resolution through event management
  2. 45% reduced licensing cost using custom APIs for 16 different integrations

Tags : application management, artificial intelligence, b2b technology, cloud applications, cloud architect
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Published:  Sep 17, 2019
Length:  2
Type:  Case Study