Description
Parature is an innovator of online support software, enabling companies to improve their internal and external support while reducing costs. The company's flagship product is an easy-to-use, comprehensive and affordable online support solution for businesses, educational institutions, and government agencies. Parature allows organizations to manage support requests and to publish self-service knowledge bases on the Web, reducing the need for costly and time-consuming telephone support. Organizations use Parature to support their customers, partners, employees, developers and sales teams.

Organization Type: Vendor

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Topic Coverage
Below is a list of the key topic areas that Parature, Inc. covers in the reports that are available on BizReport IT Research Library: