|
|
|
Product: |
ezSupport Pro |
|
|
Company: |
Qualté, Inc. |
|
Type: |
Software |
|
Description: |
ezSupport Pro Benefits:
- All the features and benefits of ezChat
- All the features and benefits of ezSupport
- POP email (i.e. support@company.com) can be imported, consolidated in one location, and attached to customer support records
- Advanced report generation capabilities, measure support effectiveness, support rep response time, etc.
- Customizable problem ticketing forms allow you to collect the precise information necessary for quick response
- Response layout templates help to standardize question and problem replies
- Customer support window customization available
|
|
Resource(s): |
Product Overview
ezSupport Pro in Action: How Does It Work? |
|
View All Company's Documents
|
| |
|
Related Products: |
Customer Support Software |
|
|
|
BizReport IT Research Library Copyright © 1998-2008 Bitpipe, Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. TechTarget · 117 Kendrick St · Needham, MA · 02494
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy. webmaster@bitpipe.com
|
