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| Posted: |
17 Jun 2004 |
| Published: |
01 Jun 2004 |
| Format: |
HTML |
| Length: |
2 Page(s) |
| Type: |
Product Overview |
| Language: |
English |
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ABSTRACT:
ezSupport Pro Benefits:
- All the features and benefits of ezChat
- All the features and benefits of ezSupport
- POP email (i.e. support@company.com) can be imported, consolidated in one location, and attached to customer support records
- Advanced report generation capabilities, measure support effectiveness, support rep response time, etc.
- Customizable problem ticketing forms allow you to collect the precise information necessary for quick response
- Response layout templates help to standardize question and problem replies
- Customer support window customization available
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BROWSE RELATED RESOURCES:
Customer Support Software |
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View All Resources
sponsored by Qualté, Inc. |
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BROWSE RELEATED PRODUCTS:
Software |
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