Esker, a leading worldwide provider of automated document delivery solutions to improve business communication and processes, announces the launch of its Esker on Demand service. As an Esker DeliveryWare Solutions offering, this new service further advances document delivery options by enabling enterprises to automate on-demand mailing and faxing of business documents - such as purchase orders, invoices, reports, payment reminders, sales orders, and account statements - and achieve cost savings of up to 45 percent or more per mail correspondence and up to 79 percent per fax, according to Esker.

While conventional mail and fax remain the most common means of delivering transactional documents, enterprises are recognizing that these methods involve inefficient manual tasks, heavy infrastructure (including telephony, fax hardware, printers, and mail processing equipment), significant expense, and limited flexibility to handle volume and usage peaks. As organizations seek to reduce the costs of providing information technology services such as document delivery, IT industry analyst Gartner predicts a 30 percent increase in the number of enterprises entering into outsourcing relationships during 2004. Key factors cited include the desires to focus on core competencies, leverage best-of-breed capabilities without capital expenditures, and reduce operational costs.1