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Best Practices for Customer Relationship Management
sponsored by NetSuite
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Customer Relationship Management software provides highly automated tools to generate and track sales lead, the performance of individual products or sales professionals and the results of sales campaigns on a wide range of parameters.
The highest goal of CRM is making sure the organization is keeping customers happy, discovering and solving problems as they come up to produce robust revenue and profits.
(THIS RESOURCE IS NO LONGER AVAILABLE.)
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