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| When: |
Available On Demand |
| Format: |
Multimedia
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| Length: |
01:00:23
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| Type: |
Webcast |
| Language: |
English |
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ABSTRACT:
Customer Relationship Management software provides highly automated tools to generate and track sales lead, the performance of individual products or sales professionals and the results of sales campaigns on a wide range of parameters.
The highest goal of CRM is making sure the organization is keeping customers happy, discovering and solving problems as they come up to produce robust revenue and profits.
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SPEAKERS:
Peter Coffee
Technology Editor, eWEEK, Ziff Davis Media
Peter Coffee, eWEEK's Technology Editor, has been writing for PC WEEK for eleven years, covering emerging technologies that have ranged from object-oriented software development tools and advanced microprocessors to his recent coverage of Web security, wireless networks and services, national IT policy and IT risk abatement.
John Pallatto
Editor, eWEEK.com
Sheryl Kingstone
Zach Nelson
CEO, NetLedger
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BROWSE RELATED RESOURCES:
Application Hosting | Best Practices | CRM | CRM Software | TCO |
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View All Resources
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