Our research into 100 SAP companies investigated the experiences and benefits of comprehensive solutions across a diverse set of industries, geographies and company sizes. Despite these differences, we found common themes across several areas of focus: strategic challenges, operational improvement opportunities, financial results and implementation lessons learned.

Consistently, we found that executives were being challenged to provide significant new business value while maintaining tight budgets. Across the board, despite the scale and scope of the projects, the SAP customers were able to realize returns that had rapid payback and provided significant long-term competitive advantages. Furthermore, these companies looked at the solutions as an asset that would continue to grow in value as new solutions were added to the existing platforms.